Monday, 6 March 2017

Business Advice | Anything for a clear desk

"Hey! I am a consultant!".

Don’t do what I do, do what I say! The reason I know about this problem in any detail is business experience – my own experience. Before we had fancy online efficiency modules we used to examine efficiency in the corporate workplace by manual statistics and measurement called ‘Work measurement’.

It was interesting to see what you did actually do all day. One difficulty was recording it consistently; another was the interpretation. For example, the patterns showed that customer flows usually dropped away at certain times of the day on certain days of the week. Therefore, staff were presumably not needed at those times and we would save money by using part time staff and giving others non time related jobs to do at those times. Result? Utter shambles!  To read the full Bob Shepherd Associates LinkedIn article, just click here.  Simple really,

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